Home | BLOGS | Contact Us Publicis Solutions / Loyalty Australia on Facebook Publicis Solutions / Loyalty Australia on Twitter Publicis Solutions / Loyalty Australia on LinkedIn
 
Publicis Solutions / Loyalty Australia: Self-Service, Customer Service, Contact Centres, Social CRM and Outsourcing for the Australian Market
We provide call and contact centre solutions for enhancing your relationships with clients and customers & outsourced business processing services so you can concentrate on your core strengths
We provide call and contact centre solutions for enhancing your relationships with clients and customers & outsourced business processing services so you can concentrate on your core strengths

Welcome to Publicis

We provide call and contact centre solutions for enhancing your relationships with clients and customers & outsourced business processing services so you can concentrate on your core strengths

Industry Presentation

22nd March 2013

Richard Switzky, our Managing Partner, was invited to share his expertise and insights about how to effectively assess and prioritise customer needs at the Railway Association conference... [ more ]


Latest Blog: Facebook's Tips for Engaging Users

Our latest blog analyses the meaning of GM's recent changes to its marketing investment on Facebook, and Facebook's response to help marketers get the most out of the platform... [ more ]


Social Media Engagement

All over the web, end users are publishing comments, writing blogs, crafting video and having real time discussions about your brand. The question now becomes, how can you avoid the risks and capitalise on the opportunities... [ more ]

 

 
Publicis Loyalty 2012 EOWA Employer of Choice Citation

Publicis Awarded 2012 EOWA Employer of Choice for Women Citation

The Equal Opportunity for Women in the Workplace Agency (EOWA) have announced their annual Employer of Choice for Women (EOCFW) list... [ more ]


Call and Contact Centre Management

We reassure your customers that there is someone on the other end of the line who knows and understands them, as well as your products, services and brand. We manage large volumes of enquires while addressing customers as individuals using their preferred communication channels... [ more ]


Customer Service Consulting

We can help you streamline your customer contact procedures and assist you in developing engagement programs and strategies for building up your customer and membership databases... [ more ]

 

 
Social Media Strategy White Paper

Latest White Paper

Social Media Strategy

Get valuable insights on how to successfully plan and execute your social media strategy

Download Paper